WHEREver YOUR MACHINE IS, WE CAN GET PARTS, SERVICE, and SUPPORT There.
No matter where you are in the world, if you can get your LiuGong machine there, then we can get the needed parts, service and support there. We have presence in over 100 countries in the world that are supported by local dealers and 9 global parts depots. This means that whenever and wherever you need it, you can count on our full after-sales support. At LiuGong, we know that what you want is to be confident in your machinery. So we make sure we can always get you what you need without delay, without fail, without excuses.
anywhere and at any time.
after-sales support isn’t an after thought
We’ve built our business on quality, beginning with the quality of our support. Dealer and Customer-focused service has been at the core of LGNA’s business model and reputation for over 60 years. We make your business our business by providing unmatched support. LGNA helps keep your equipment up and running, ensures less downtime and helps operators be more productive.
The construction industry poses some of the toughest, most demanding work environments on earth. Excavators, wheel loaders, forklifts and dozers are required to work day and night, month after month, in some of the harshest locations anywhere. This is a world of hard iron and tough people that are counted on to get the job done. To meet these demands, LGNA has engineered products that deliver simple-to-operate performance backed by industry-leading warranties and supported by a team dedicated to service
Our Vision is to Be the Best for Our Dealers and Customers.
Our people are concentrated solely on building high quality, extreme-duty, reliable equipment that outperforms on the jobsite and in the bank account for our dealers and customers. We want to help you grow their business and achieve your goals. As such, we’ve built an exclusive warranty program for all of our Tier 4 construction equipment and our extensive line of forklifts.
Exclusive LiuGong Warranty: XtraCare
+ 3 Year/4000 hour full machine warranty included in every LiuGong and Dressta construction machine sale.
+ 3 Year/6000 hour full machine warranty included in every LiuGong Forklift machine sale.
+ 5 Year/7000 hour Power Train & Hydraulics. Coverage for LiuGong machinery 9 tons and up, (excluding compact equipment and mini excavators).
+ XtraCare and XtraCare+ warranty coverage is transferrable with your equipment.